State Farm® Insurance Agent Nena Soto
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Natalie
August 14, 2025
5
out of
5
rating by Natalie
"I recently filed a claim because my car was stolen. I went to my agent’s office for assistance with the paperwork, and Cecilia helped me. She was incredibly helpful and patient, making the entire process much easier for me. It’s refreshing to deal with a company that truly values its customers. I love State Farm!"
Toni Estrella
August 11, 2025
5
out of
5
rating by Toni Estrella
"I’ve had a great experience with my insurance service, and I want to give a special shoutout to Maia and Esmie for their outstanding support. Both were incredibly helpful, knowledgeable, and genuinely cared about making sure I understood my coverage and got what I needed. Maia was patient and took the time to answer all of my questions clearly, making the entire process feel smooth and stress-free. Esmie followed up with such professionalism and kindness, making sure everything was finalized correctly and on time. It’s rare to find such responsive and attentive customer service these days, and both Maia and Esmie truly went above and beyond. Highly recommend!"
We responded:
"Thank you, Toni, for sharing your experience! I'm so happy to hear that Maia and Esmie provided you with such exceptional support. Their dedication to ensuring you felt informed and comfortable with your coverage is something we strive for every day. We appreciate your recommendation and are here for any future needs you might have!"
Lesly Rodriguez
August 10, 2025
5
out of
5
rating by Lesly Rodriguez
"Cecilia is amazing! I called in to set up car insurance and she made the whole process quick, simple, and easy. She was so friendly and patient, answered all my questions without rushing me, and made sure I got the exact coverage I needed. You can tell she genuinely cares about helping people, not just getting through calls. She even double-checked things to make sure I was getting the best rate possible. State Farm is lucky to have her she turned what I thought would be a stressful call into such a good experience."
We responded:
"Thank you, Lesly! I'm so happy to hear about your positive experience with Cecilia. Her dedication to making the process smooth and ensuring you received the best coverage is truly appreciated. We're grateful to have her on our team. If you need any further assistance, feel free to reach out!"
Jose Aguirre
August 8, 2025
5
out of
5
rating by Jose Aguirre
"I very help with Cecilia over phone she very informative competitive and thinking about switching over to State Farm"
We responded:
"Thank you, Jose! I'm happy to hear that Cecilia was able to provide you with helpful and informative service over the phone. We’re glad you’re considering switching to State Farm! If you have any questions or need further assistance, feel free to reach out."
Jackie L. (Jax)
August 8, 2025
5
out of
5
rating by Jackie L. (Jax)
"Esmie was great from the beginning to end! She was friendly and kind and very informative! She answered all of my questions and explained everything thoroughly I was so pleased to have come in contact with her! I wish every agent was as helpful and kind as her thank you Esmie!"
We responded:
"Thank you for your wonderful feedback, Jackie! I'm delighted to hear that Esmie provided such friendly and informative service. We’re grateful to have her on our team, and it’s fantastic to know she made your experience a positive one. If you have any more questions or need assistance in the future, feel free to reach out!"
Steve Healis
August 8, 2025
5
out of
5
rating by Steve Healis
"Esmie does a great job for me! Always try’s to same me money in these challenging times and goes to bat with corporate when issues arrive. I have been with State Farm for almost 50 years and have been treated well"
Bill Garcia
August 7, 2025
5
out of
5
rating by Bill Garcia
"Nena Soto, State Farm Agent, is the best! I have been working with her and her team for many years, and all the cars driven by my whole family have been insured with State Farm. They’ve always provided care, professionalism, and great rates. The associates are extremely helpful and easy to communicate with. Special thanks to Esmie, Cecilia, and the rest of the team for all the good work and fast responses."
We responded:
"Thank you, Bill! I'm so happy to hear about your positive experiences with our team over the years. It's wonderful to know that Esmie, Cecilia, and the rest of the team have been helpful and responsive. We truly appreciate your trust in us for your family's insurance needs. If there's anything else we can do for you, just let us know!"
Cynthia Andrade
August 7, 2025
5
out of
5
rating by Cynthia Andrade
"I had a wonderful experience with State Farm. From the moment I reached out, the rep Cecilia was friendly, responsive and such a great help! She answered all my question with patience and made sure I felt supported every step of the way."
We responded:
"Thank you, Cynthia! I'm delighted to hear about your positive experience with our office. Cecilia is indeed a valuable part of our team, and I'm glad she was able to assist you so effectively. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Sara Covarrubias
August 6, 2025
5
out of
5
rating by Sara Covarrubias
"I was very happy with the insurance information I received from Cecilia, she is very knowledgeable and kind. I am considering switching back to State Farm, I had State Farm for many years. I like her customer service. I will keep her number handy"
We responded:
"Thank you for your review, Sara! I'm glad to hear that Cecilia provided you with helpful and kind service. It's wonderful to know you're considering returning to State Farm. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
ieleen hernandez
February 18, 2025
5
out of
5
rating by ieleen hernandez
"edith was the one who helped me and gave me a better price than all other insurance companies i was calling! shoutout to her ☺️🫶🏼"
We responded:
"Thank you, Ieleen, for sharing your experience! I'm happy to hear that Edith was able to assist you and offer a competitive price. Your shoutout means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
ray villagrana
February 17, 2025
5
out of
5
rating by ray villagrana
"I recommend this insurance company very good with communication and they can take care of u especially with Edith"
We responded:
"Thank you, Ray, for your recommendation! I'm glad to hear that our communication met your expectations and that Edith took great care of you. We're here to assist with any of your insurance needs, so feel free to reach out anytime!"
Mariela Espinoza
February 13, 2025
5
out of
5
rating by Mariela Espinoza
"Customer service is great! Always available when needed."
We responded:
"Thank you, Mariela! I'm happy to know that our customer service has been there for you whenever needed. We're here to help with any questions or assistance you may require in the future."
Mark Carrillo
January 9, 2025
5
out of
5
rating by Mark Carrillo
"Nena and Esmie are always responsive and work to get me the best coverage and value they can. Highly recommend."
We responded:
"Thank you, Mark, for your fantastic review! I'm happy to hear that our office has been responsive and dedicated to finding you the best coverage and value. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
william aklu
October 21, 2024
5
out of
5
rating by william aklu
"I was pleased with the success I received from state farm insurance. I was pleased with the rate I got and fast and friendly service."
We responded:
"William, thank you for your wonderful review! I'm glad you were satisfied with the rate and appreciated our fast and friendly service. Your feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Jennifer Cortez
October 4, 2024
5
out of
5
rating by Jennifer Cortez
"Very smooth and quick experience. Jennifer helped walk me through all of our options."
We responded:
"Jennifer, thank you for your wonderful review! I'm glad to hear that Jennifer was able to assist you smoothly and quickly, guiding you through all your options. We appreciate your feedback and look forward to helping you with any future needs! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Marbella Corrales
October 2, 2024
5
out of
5
rating by Marbella Corrales
"Great service! Jennifer is always very helpful and quick to assist me when needed."
We responded:
"Marbella, thank you for your wonderful review! I'm glad to hear that Jennifer has been so helpful and quick to assist you. We appreciate your kind words and are always here to support you with any needs you may have. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Oscar Fonseca
October 2, 2024
5
out of
5
rating by Oscar Fonseca
"Thank you Esmie for all your help with the whole process"
We responded:
"Thank you, Oscar! We're happy to hear that Esmie was able to assist you throughout the process. Your satisfaction is important to us, and we're here for any future needs or questions you may have. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Lisette Zavala
October 1, 2024
5
out of
5
rating by Lisette Zavala
"Esmie was such a great help! Helped me and my family get a great price for our cars! I appreciate you very much! Thank you!"
We responded:
"Hi Lisette, Esmie is indeed a valuable member of our team, and I'm glad she could assist you and your family in securing a great price for your cars! We appreciate your kind words and are always here to help with any future needs. Thank you, Lisette! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
K J Vaughn
September 27, 2024
5
out of
5
rating by K J Vaughn
"Very helpful"
We responded:
"Thank you, K J! I'm happy you found our service very helpful. If you ever need further assistance, feel free to reach out. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Arellana Montelongo
September 27, 2024
5
out of
5
rating by Arellana Montelongo
"I’ve been with Nena soto State Farm for a few months now and Jennifer has been very helpful and made the process to switch very smooth. Highly recommend this agency"
We responded:
"Thank you, Arellana, for your wonderful review! I'm glad to hear that Jennifer was able to assist you smoothly with your switch to our agency. We appreciate your recommendation and are here for any future needs or questions you may have. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Stacy McDannold
September 27, 2024
5
out of
5
rating by Stacy McDannold
"I've been with State Farm for a short time, I'm so glad I found them..Jennifer(my agent) was so helpful and understanding...Like a good neighbor,State Farm is there.. Thank you State Farm Stacy McDannold."
We responded:
"Thank you, Stacy, for sharing your experience! I'm glad Jennifer was able to assist you and make you feel understood. We appreciate your kind words and are here for any future needs you may have. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Joaquin Caro
August 6, 2024
5
out of
5
rating by Joaquin Caro
"Thank you Esmie for your help in understanding the options and policies. I am now a new state farm member thanks to your service."
We responded:
"Hey Joaquin, thanks a lot for your awesome review! I'm so happy Esmie could help you understand your options and policies. Welcome to the State Farm family! If you need anything else, we're here for you. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Jamie Lindgren
August 6, 2024
5
out of
5
rating by Jamie Lindgren
"Great customer service!! A+ experience"
We responded:
"Thanks, Jamie, for the awesome review! I'm glad you had a great experience with our customer service. If you ever need anything else, we're here to help! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Walter Chan
July 31, 2024
5
out of
5
rating by Walter Chan
"Good service with best quote. Very knowledgeable and detail . Very friendly"
We responded:
"Hey Walter, thanks a bunch for the awesome review! I'm so glad you found our service friendly and knowledgeable, and that we could provide you with the best quote. If you ever need anything else, don't hesitate to reach out! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Gloria Castellanos
July 19, 2024
5
out of
5
rating by Gloria Castellanos
"I’ve been a customer with State Farm, specifically Nena Soto’s office, for over seven years now, and the experience has been outstanding from the start. Everyone I’ve interacted with has been incredibly helpful and attentive. They consistently reach out and follow up to remind me of important details, which is a huge help for someone like me who needs those reminders. Thanks to their exceptional service, I’ve expanded my coverage to include multiple policies with them. I highly recommend Nena Soto and her team for their professionalism and dedication. Recently a huge thanks to Esmie Hamel!"
We responded:
"Hi Gloria! Thank you so much for your wonderful review and for being with us for over seven years! We're so glad to hear that you've had an outstanding experience with our office. It's great to know that our reminders and follow-ups have been helpful for you. I'll make sure to pass along your thanks to Esmie Hamel! If you ever need anything else, we're here for you. - Nena Soto - State Farm Insurance Agent, Whittier, CA"