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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ruby Miranda

Ruby Miranda

October 14, 2026

5  out of  5
rating by Ruby Miranda
"She is she most helpful person ever! I had left State Farm and decided to look into quotes and when I spoke to her she made me want to come back..She has great customer service really goes out of her way to make things nice and easy..I love that she can text you and most of all get you the best deals.. I work same house as her and she waits for me to get out of work to help me out with my policies..Best decision was to go back to State Farm and her be my agent most of all..Thank you for the great experience! Definitely recommending her.."
We responded:
"Hi Ruby, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Nena Soto’s team.  Please reach out to us if any questions come up!  - Nena Soto’s Insurance Team "
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Giovanni Robledo

October 13, 2026

5  out of  5
rating by Giovanni Robledo
"To start off, I personally dislike insurances based on what I've seen and what I had to deal with my previous car insurance. However since I recently got a new car and wanted to ensure I had the insurance I needed in case something went wrong. And unfortunately as I continued to ask questions having incorrect information and disliking insurance in general I was very rude and rash. So long story short I wanted to write this to show how much respect and gratitude I have towards Esmie Hamel. She tolerated my rashness and rudeness with complete professionalism and understanding of how I felt. Not only did she provide all the information I needed but also educated me on the insurance process with state farm which cleared everything up. Somehow she stayed positive, understanding and very very polite during my whole venting process of disliking insurances.

So if anyone is looking for a great insurance rep that is understanding, kind and most of all professional even during your times of anger then I would totally recommend giving Esmie Hamel a call with start farm."
We responded:
"Giovanni, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Whittier insurance team! - Your State Farm Agent, Nena Soto "
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C. RAMOS

October 13, 2026

5  out of  5
rating by C. RAMOS
"Quiero agredecerle a Esmie Hamel, por Todo su apoyo el dia hoy., Ella muy Linda persona muy profecional contesto y a claro todas las dudas. Sinceramente estoy muy contenta con su profecionalismo.
Gracias una vez mas Esmie. Dtb"
We responded:
"¡Hola Cynthia! ¡Muchas gracias por compartir tu experiencia! Me alegra saber que Jessica pudo ayudarte con la urgencia de tu nuevo carro. Ella es realmente muy profesional y siempre está dispuesta a apoyar a nuestros clientes. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Gracias por confiar en nosotros! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
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maria j

October 8, 2026

5  out of  5
rating by maria j
"The agent Edith exceeded my expectations and provided my family with the BEST Auto and Life insurance coverage. Highly recommend if you're looking for a knowledgeable agent 👌"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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David Covarrubias

October 2, 2026

5  out of  5
rating by David Covarrubias
"Edith is a great worker, she has helped me with my car insurance for years. Great customer service, will continue going with her. 10/10"
We responded:
"Thank you for the 5-star review of Nena Soto’s team - we really appreciate your kind words! "
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Tiffany

October 1, 2026

5  out of  5
rating by Tiffany
"I am very happy with the service provided. Edith was very informative and professional. She was able to help me with my auto and life insurance policy. Thank you!"
We responded:
"Tiffany, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Nena Soto and Team "
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Miguel Ramirez

October 1, 2026

5  out of  5
rating by Miguel Ramirez
"Edith has great customer service"
We responded:
"Miguel, thank you for the amazing review! Our Whittier insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Nena Soto, your State Farm Agent "
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nayeli salgado

September 30, 2026

5  out of  5
rating by nayeli salgado
"Edith is amazing, she gives great customer service and breaks down every detail of our coverage rather than just trying to sell us an insurance. She’s very personable and I don't regret coming to her each time."
We responded:
"Thank you so much for your kind review, nayeli!  If you need insurance assistance, we are just an email or call away! - Nena Soto, your State Farm Agent   "
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Jonathan Cabrera

September 22, 2026

5  out of  5
rating by Jonathan Cabrera
"I was able to get great coverage for my vehicles and life insurance to protect my family! Be sure to ask for Edith!"
We responded:
"Thank you for the 5-star review, Jonathan! We’re proud to serve the Whittier community and truly appreciate your support. "
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Nadine Meza

September 17, 2026

5  out of  5
rating by Nadine Meza
"Jessica always performs her job with excellence! She takes the time to answer questions and is genuinely kind and patient. I have peace of mind after discussing any policy issues with her. This office treats you like person and not just a number."
We responded:
"Nadine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Whittier insurance team is always here and happy to help. "
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Shirley Jackson

September 4, 2026

5  out of  5
rating by Shirley Jackson
"Excellent information was conveyed to us in a timely manner and very professionally handled!
All aspects of our police’s were explained and documented.
Home & autos"
We responded:
"Wow, thank you for the 5-star review, Shirley! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Peter Quijas

September 1, 2026

5  out of  5
rating by Peter Quijas
"Edith is always very nice and willing to help and always maintaining a positive attitude and great communication"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Richard Young

August 28, 2026

5  out of  5
rating by Richard Young
"I was referred to Nena’s Starefarm Agency through a family member. I received the absolute best service from everyone. Answered all of my questions, made logical recommendations and offered options I didn’t know were available. A true ⭐️⭐️⭐️⭐️⭐️ experience. Thank you!"
We responded:
"Thank you for the 5-star review, Richard! We’re proud to serve the Whittier community and truly appreciate your support. "
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Danny Bazan

August 15, 2026

5  out of  5
rating by Danny Bazan
"Courteous, kind,polite and extremely helpful!
A pleasure to do business with!"
We responded:
"Hi Danny, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Whittier.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Nena Soto "
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Frances Ortiz

August 11, 2026

5  out of  5
rating by Frances Ortiz
"Esmie is amazing ‘!"
We responded:
"Frances, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Alicya H

August 6, 2026

5  out of  5
rating by Alicya H
"Nena helped me to save a lot of $ on my car insurance :) she’s very friendly and quickly got me a new policy I’m very happy with. I will definitely be going through her from now on"
We responded:
"Thank you for the 5-star review of Nena Soto’s team - we really appreciate your kind words! "
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Justin Raizk

August 5, 2026

5  out of  5
rating by Justin Raizk
"A true gem. Saved me a ton."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Whittier. "
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David Dang

July 31, 2026

5  out of  5
rating by David Dang
"Esme was great and had excellent customer service! Would highly recommend!"
We responded:
"David, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jimmy De anda

July 30, 2026

5  out of  5
rating by Jimmy De anda
"NENA WAS GREAT TO WORK, EXPLAINED ALL THE DETAILS VERY THORUGH AWESOME"
We responded:
"Hi Jimmy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Nena Soto, Your State Farm Agent "
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Evie H

July 30, 2026

5  out of  5
rating by Evie H
"Thank you Esmie for the great service!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Peter Jauregui

Peter Jauregui

July 29, 2026

5  out of  5
rating by Peter Jauregui
"Ceci took care an affidavit for me
Great service thank you"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Whittier. "
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Carmen Michel

July 24, 2026

5  out of  5
rating by Carmen Michel
"JC was very informative. Will gladly make an appointment to get a quote."
We responded:
"Thank you for the 5-star review of Nena Soto’s team - we really appreciate your kind words! "
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Izzy

July 22, 2026

5  out of  5
rating by Izzy
"I would like to recommend this establishment. The gentleman i spoke to JC Garcia was very helpful and knowledgeable. I would definitely recommend this place to friends and family. Great job!"
We responded:
"Hi Izzy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Nena Soto, Your State Farm Agent "
Profile photo of Jorge Garcia

Jorge Garcia

July 20, 2026

5  out of  5
rating by Jorge Garcia
"I would like to recommend this establishment. I spoke to JC Garcia and he was very helpful and knowledgeable."
We responded:
"Thanks so much for the fantastic rating, Jorge! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of DANIEL LAZARO

DANIEL LAZARO

July 9, 2026

5  out of  5
rating by DANIEL LAZARO
"Jessica Mendoza was very patient and helpful with my questions regarding my policies. Thank you :)"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."