Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C. RAMOS

C. RAMOS

March 11, 2026

5  out of  5
rating by C. RAMOS
"Esmie thank you so much for all your help. You're so professional., I love your service 🥰"
We responded:
"¡Hola Cynthia! ¡Muchas gracias por compartir tu experiencia! Me alegra saber que Jessica pudo ayudarte con la urgencia de tu nuevo carro. Ella es realmente muy profesional y siempre está dispuesta a apoyar a nuestros clientes. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Gracias por confiar en nosotros! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Profile photo of Juan pablo

Juan pablo

February 25, 2026

5  out of  5
rating by Juan pablo
"Muchas gracias a Jessica por su atención y tiempo que me brindó y por solucionar mi problema"
We responded:
"¡Gracias, Juan Pablo! Me alegra saber que Jessica pudo ayudarte y resolver tu problema. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Faze Reaper ?

Faze Reaper ?

February 19, 2026

5  out of  5
rating by Faze Reaper ?
"Edith was so great. She helped me with my auto insurance and explained everything in detail! Definitely ask for her!"
We responded:
"Thank you for your fantastic feedback! I'm delighted to hear that Edith was able to assist you with your insurance and provide detailed explanations. We’re always here to help with any of your insurance needs!"
Profile photo of Mike Friend

Mike Friend

February 10, 2026

5  out of  5
rating by Mike Friend
"I’ve been with Jessica Mendoza for over 10 years, and I honestly couldn’t ask for a better insurance agent. She’s always been reliable, knowledgeable, and easy to work with, whether it’s answering questions, finding the best coverage, or helping me navigate changes over the years. What really sets Jessica apart is the long-term trust. I know she genuinely has my best interest in mind and isn’t just trying to sell a policy. Anytime I’ve needed help, she’s been responsive, clear, and proactive, which makes dealing with insurance stress-free. If you’re looking for an agent you can count on for the long haul, I highly recommend Jessica Mendoza."
We responded:
"Hey, Mike! Thank you for sharing your experience and for being with Jessica for so many years. She takes pride in being reliable, knowledgeable, and easy to work with, whether it’s answering questions, reviewing auto coverage, or helping with changes along the way. It means a lot to hear that her clear communication and proactive approach have made things easier for you, and we truly appreciate you taking the time to share this."
Profile photo of josh miller

josh miller

February 6, 2026

5  out of  5
rating by josh miller
"The young lady at the booth was very helpful."
We responded:
"Thank you, Josh! I'm happy to hear that our team member at the booth was able to assist you effectively. We always aim to provide helpful service. If you need anything else, feel free to reach out!"
Profile photo of Andrea Palomo (Drew)

Andrea Palomo (Drew)

February 6, 2026

5  out of  5
rating by Andrea Palomo (Drew)
"She was very nice and sweet to my clients that is disable adults. She let them spin the wheel even dough they weren’t even looking at State Farms. Just wanted to spend the wheel and get something free."
We responded:
"Andrea, thank you for sharing your experience! I'm happy to hear that your customers enjoyed their visit and had fun spinning the wheel. It's important to us to create a welcoming environment for everyone. If there's anything else we can do for you or your clients, feel free to reach out!"
Profile photo of Patty Ruiz

Patty Ruiz

February 6, 2026

5  out of  5
rating by Patty Ruiz
"I love their customer service, they are all so respectful, respond on a timely manner and so professional! Thank you Nina and staff. Special thanks to Esmi for her amazing attention to my accounts and Edith for assisting me on the phone with my insurance needs! Thank you ladies!!!!"
We responded:
"Thank you, Patty! I'm so happy to hear about your positive experience with our team. Esmie and Edith will be delighted to know they made a difference in your service. We’re always here to help with your insurance needs. Thanks for choosing us!"
Profile photo of Kitty Katty

Kitty Katty

February 5, 2026

5  out of  5
rating by Kitty Katty
"Exelente 💯"
We responded:
"Thank you! I'm happy to know you had an excellent experience with us. If you ever need anything else, feel free to reach out!"
Profile photo of Delmi Posada

Delmi Posada

December 3, 2025

5  out of  5
rating by Delmi Posada
"If I was asked about knowing a good car insurance I would definitely refer Nena Soto - State Farm Insurance. I was shopping trying to get the best price since now a days nothing is cheap. From the moment the call was picked up I was given exceptional customer service. Shout out to Edith the agent that handled my purchase. Best decision I’ve ever made. She spent time explaining every detail of what a full coverage is because believe me there is more then what you think. She gave me options to select coverage based on the budget I had. Of course I became a client not because of the price but because of her exceptional customer service she gave. Thank you so much EDITH!"
We responded:
"Thank you, Delmi, for sharing your experience! I'm happy to hear that Edith provided you with such exceptional service and helped you find the right coverage. We’re grateful to have you as part of our community. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Monica Galvan

Monica Galvan

October 10, 2025

5  out of  5
rating by Monica Galvan
"My experience with this office has always been a delight. The ladies are so easy to speak to and they really treat us like family. Jessica has gone above and beyond to help my father with his insurance needs and has been very helpful. She is also quick to respond and takes care of buisness. Excellent customer service."
We responded:
"Thank you, Monica! I'm happy to hear that you've had such a delightful experience with our office. Jessica and the team are dedicated to providing excellent service and treating everyone like family. If you ever need anything else, feel free to reach out!"
Profile photo of Anthony

Anthony

September 29, 2025

5  out of  5
rating by Anthony
"Thank you for the amazing service! Edith was professional and patient with me and my families needs! I am now properly protected!"
We responded:
"Anthony, thank you for your wonderful feedback! I'm happy to hear that Edith provided professional and patient service for you and your family. It's great to know you're feeling properly protected. Let us know if there's anything else we can assist you with!"
Profile photo of Jonathan Cabrera

Jonathan Cabrera

September 29, 2025

5  out of  5
rating by Jonathan Cabrera
"I had a great experience! Edith was very knowledgeable about auto and life insurance. I highly recommend!"
We responded:
"Thank you, Jonathan! I'm happy to hear about your positive experience with Edith. Her expertise in auto and life insurance is truly valuable to our team. We appreciate your recommendation! If you have any more questions or need assistance, feel free to reach out."
Profile photo of Beautiful Rosie

Beautiful Rosie

September 26, 2025

5  out of  5
rating by Beautiful Rosie
"I worked with Edith and she was amazing! Very professional friendly and helped calm my anxiety. She queried me the best price and helped me with a very smooth transition."
We responded:
"Beautiful Rosie, thank you for your wonderful review! I'm happy to hear that Edith provided you with such professional and friendly service. It's great to know she helped ease your anxiety and made the transition smooth. If you need anything else, feel free to reach out!"
Profile photo of Dave Orozco

Dave Orozco

September 23, 2025

5  out of  5
rating by Dave Orozco
"Very friendly and family oriented agent. They look out for whats in your best interest. Great place to get all your insurance needs taken care of. Also remember to ask for Jessica Mendoza. She has been helping my family and I for years!!!"
We responded:
"Thank you, Dave! I'm happy you felt our friendly and family-oriented approach. It's wonderful to know we could assist with your insurance needs. If there's anything else we can do for you, just let us know!"
Profile photo of Monica Lerma

Monica Lerma

September 8, 2025

5  out of  5
rating by Monica Lerma
"Jessica is amazing. She explained everything clearly, answered all of my questions and made sure I understood my options. Excellent service!"
We responded:
"Monica, thank you for your wonderful feedback! I'm happy to hear that Jessica provided clear explanations and answered all your questions. Our team is dedicated to offering excellent service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
Profile photo of andrea ceballos

andrea ceballos

September 8, 2025

5  out of  5
rating by andrea ceballos
"⭐️⭐️⭐️⭐️⭐️ Exceptional Service & Genuine Care Working with Jessica Mendoza has been an absolute pleasure. She took the time to understand my specific needs and tailored options that actually made sense for my lifestyle and budget. What really sets Jessica apart is her responsiveness and honest advice and a clear breakdown of what I was signing up for. She even followed up after everything was finalized to make sure I felt confident and supported. If you’re looking for someone who’s knowledgeable, patient, and truly invested in your peace of mind, Jessica is the one to call. I can’t recommend her enough!"
We responded:
"Thank you, Andrea, for your wonderful feedback! I'm delighted to hear about your positive experience with Jessica. Her dedication to understanding your needs and providing clear, honest advice is something we truly value in our office. We're grateful for your recommendation and are always here to assist you with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Ramon Soto

Ramon Soto

September 8, 2025

5  out of  5
rating by Ramon Soto
"Seriously like a good neighbor Jessica is there !!! Total life saver thank you Jessica for helping with my recent auto claim."
We responded:
"Thank you for your feedback, Ramon! I'm glad Jessica was able to help you. Feel free to reach out with additional assistance if needed at any time!"
Profile photo of Mary Gutierrez

Mary Gutierrez

September 8, 2025

5  out of  5
rating by Mary Gutierrez
"Jessica Mendoza is all around amazing, always quick to respond, never leaves any of my questions unanswered, Jessica is spectacular"
We responded:
"Thank you, Mary! I'm so happy to hear about your positive experience with Jessica. She truly is dedicated to providing excellent service and ensuring all questions are addressed promptly. We appreciate your feedback and are here for any future needs you may have!"
Profile photo of Joseph Gutierrez

Joseph Gutierrez

September 8, 2025

5  out of  5
rating by Joseph Gutierrez
"I’ve been with State Farm for 10+ years and honestly I don’t bother looking anywhere else because I know Jessica has us like a good neighbor would :p Thank you Jessica!!!!"
We responded:
"Thank you, Joseph! I'm so happy to hear that Jessica has been providing you with such reliable service for over a decade. We truly appreciate your loyalty and trust in us. If you ever need anything, just let us know!"
Profile photo of Mary Gutierrez

Mary Gutierrez

September 8, 2025

5  out of  5
rating by Mary Gutierrez
"Jessica Mendoza is AMAZING, always prompt responses, helps me with all my questions, never lets me feel I’m not heard, Jessica is just all around spectacular"
We responded:
"Mary, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
Profile photo of Alan Felix Cortez

Alan Felix Cortez

August 31, 2025

5  out of  5
rating by Alan Felix Cortez
"Recently, I had the pleasure of speaking with Esmie from State Farm, Nena Soto Agency. She made the insurance process exceptionally straightforward. She was friendly, knowledgeable, and always prepared to address my inquiries and concerns. I highly recommend her to anyone seeking an insurance agency that prioritizes customer satisfaction. So grateful for her patience and support! Thank you, Esmie!"
We responded:
"Thank you, Alan! I'm delighted to hear about your positive experience with Esmie. Her dedication to making the insurance process smooth and addressing all your questions is truly appreciated. We're grateful for your recommendation and are always here to support you with any insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Clemente Pedregon

Clemente Pedregon

August 22, 2025

5  out of  5
rating by Clemente Pedregon
"Jesica is my agent and I’m very happy with the way she resolved my issues and solved my problems that I had with the insurance she’s very professional and cares about her clients. That’s why I’m happy with State Farm insurance"
We responded:
"Clemente, thank you for sharing your experience! I'm glad to hear that Jesica was able to assist you so effectively. Our team is dedicated to providing professional and caring service. If you ever need anything else, feel free to reach out!"
Profile photo of Tarek Awad

Tarek Awad

August 22, 2025

5  out of  5
rating by Tarek Awad
"Ten years with Jessica and the team at Nena Soto says it all. She treats me like family, always answers my questions, makes sure I’m properly covered, and looks for ways to save me money. Top-tier service every time. Clear advice, fast help, and great rates. Highly recommend!"
We responded:
"Thank you for your review, Tarek! I'm glad to hear that Jessica and the team have consistently provided you with top-tier service over the years. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Javier Ruedas

Javier Ruedas

August 22, 2025

5  out of  5
rating by Javier Ruedas
"5 Stars! Working with Nena Soto State Farm has been a great experience—especially thanks to Jessica! She’s been incredibly helpful, fixing the mistakes made by the after-hours team and getting everything corrected quickly and efficiently. Jessica made sure my policy was exactly what I needed, and to top it off, the rate was even better than expected. I’m very happy with my insurance now. Thank you again, Jessica, for your excellent service and support! Highly recommend this location in Uptown Whittier."
We responded:
"Thank you, Javier! I'm glad to hear that Jessica was able to assist you so effectively and that you're satisfied with your policy and rate. We appreciate your recommendation and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Miguel Velazquez

Miguel Velazquez

August 18, 2025

5  out of  5
rating by Miguel Velazquez
"I have had a great experience with this company, good customer service, thank you Cecilia"
We responded:
"Miguel, thank you for your review! I'm happy to hear about your great experience with our office. Cecilia is indeed a valuable part of our team. If you ever need anything else, feel free to reach out!"